Privacy Policy
The forms on this website are not HIPAA compliant. If you have HIPAA-protected information to share with us, please contact us directly for further steps and assistance.
At Picking up the Pieces, INC, we are committed to protecting the privacy and confidentiality of children and families we serve. Picking Up the Pieces is dedicated to protecting the privacy of all personally identifiable information provided by visitors to its website. This Privacy Policy outlines the types of information collected through this site and explains how that information will be used. Please note that this policy applies exclusively to information collected during visits to this website and does not extend to personal information shared through other methods, such as telephone, mail, or email communications. This policy outlines how we collect, use, and safeguard personal information through the website.
Information Collection:
Picking Up the Pieces is committed to protecting your privacy and ensuring transparency in how we collect and use your personal information. We collect personal information that may include, but is not limited to:
-
Contact Details: Name, phone number, email address, mailing address, and other similar information.
-
Demographic Information: Age, gender, and other identifying details necessary to provide tailored mental health services.
-
Health Information: Medical history, mental health assessments, diagnoses, treatment plans, and details shared during therapy sessions.
-
Payment Information: Billing details, insurance information, Social Security numbers (SSNs), and other payment-related data required for processing fees or insurance claims.
-
Website Usage Data: Non-personally identifiable information such as IP addresses, browser types, and pages visited, collected through cookies or similar tracking technologies to improve user experience.
In certain situations, Picking Up the Pieces may collect Social Security numbers (SSNs) or similar identifiers. This information is collected only when required for specific purposes, such as verifying identity, processing insurance claims, or meeting legal or regulatory obligations.
We understand the sensitivity of Social Security information and take all reasonable precautions to protect it. This includes:
-
Collecting SSNs only when absolutely necessary.
-
Storing SSNs securely, with restricted access to authorized personnel only.
-
Using encryption and other security measures to prevent unauthorized access.
-
Retaining SSNs only for as long as required by law or necessary for the purpose for which they were collected.
We do not disclose Social Security information to third parties unless required by law or with your explicit consent.
Use of Information:
The information we collect is used exclusively for providing mental health services, treatment planning, and improving care. We do not share personal information with third parties without prior consent, unless required by law or for purposes of safety.
Data Protection:
We implement physical, electronic, and administrative safeguards to protect your information from unauthorized access, disclosure, or destruction.
Confidentiality:
All therapy sessions are confidential. Information may be shared only with written consent, or when required by law (e.g., child abuse reporting, imminent risk of harm).
Access to Information:
Parents and guardians have the right to review and request corrections to any personal information we have collected.
Changes to Privacy Policy:
We may update this policy from time to time to reflect changes in laws or our practices. You will be notified of any significant changes.
If you have any questions about our privacy practices, please contact us at contact@pickingupthepiecesohio.com.